HELP! My computer was attacked by Karmen Ransomware virus! It encrypted some of my files. It wanted me send money to an account which seemed unsafe. Should I pay it? In fact, I was wandering that hackers may be able to hack my financial account if I send money to them. But I really wanted to save my files. What should I do?
More about Karmen Ransomware
Karmen Ransomware is a kind of Ransomware which uses HiddenTear source code to hack your computer. It belongs to Mordor Ransomware family. Once it hacks a computer, it will append .grt file extension to the encrypted data. Then, it uses AES encryption way to block those files. This malicious Ransomware also encrypt victims’ files and has a good concealing performance, which increase the difficulty of detection. Unlike other ransomware, Hades Karmen Ransomware uses symmetric cryptography (encryption and decryption use the same key). And cyber hackers store the secret key in remote servers.
If you is one of victims of Karmen Ransomware, you’d better remove the ransomware at first. That’s not to say that decryption is not important. But if you don’t kick Karmen Ransomware out of your computer immediately, the ransomware will do harm to the computer. As long as it still exists, more files may be in danger of encryption and loss. Please read the removal guide to remove Karmen Ransomware. If you are afraid of making any mistake during the manual removal process, you are strongly recommended to get an automatic tool to help you.
Contents displayed by Karmen Ransomware
All files are encrypted! Please follow the mind. In order to get the key to decrypt send this amount to our wallet Bitcoin.
Decrypt files automatically.
Interference with the program – can leave you without files.
If I were you, I wouldn’t make the payment. The reasons are chiefly as follows.
- Unreliability of the ransom note. It is not sure whether cyber criminals will keep their promises after you have paid for decryption key. Cyber criminals won’t provide their real information to contact. Hence, you won’t get your money back if it is actually a fraud.
- Unsafety of payment links. Without protection of antivirus program, you’d not better click strange links, which may result in financial data leakage. Following the instructions provided by cyber hackers means giving a chance for them to steal your personal information.
How Does Karmen Ransomware Enter Your PC?
In addition to spam emails, exploit kits (Eks) are also one of most popular used distribution techniques. According to the research, Neutrino, Magnitude and the RIG Exploit kit have become major “accomplices” of spreading Karmen Ransomware. As shown, a cyber hacker will attract computer users to click a link or website, which can access exploit kits. After finding system vulnerabilities, an exploit kit will deliver a payload ( a part of malware) to your system. And then the malware begins to conduct malicious activities on the PC. A malvertisement (malicious advertiesemnt, fake software update message or lottery winnings) is another “accomplice” that helps hackers to spread malware. So, you should be more careful when you are browsing the Internet and downloading software.
It is difficult for novice computer users to prevent their computer from Karmen Ransomware attack completely. You shouldn’t hide in caves all the time when the “beast” appears. Sometimes taking the initiative is much better solution. Hence, what you need to do now is to scan your computer and make sure there are no infection like Karmen Ransomware in the system.
How to Remove Karmen Ransomware
Step 1: Use Anti-Malware Tool to Detect and Remove Cerber 4.0 and Other Viruses
→Reboot the PC in Safe Mode
Choose one from the following instructions based on the system you use now. And make sure all external drive like floppy disks have been out of your computer.
Restart your computer, tap F8 key constantly when it restarts but the Windows logo appears.
The Windows Advanced Options Menu will pop up, you need to use the arrow keys to select Safe Mode option you want, and then hit Enter key.
Move the mouse to the right side of the screen until the Windows 8 charm menu appears.
Click Settings button and select Power.
Press Shift key all time and then click Restart from Power menu.
Now you are in the Windows 8 boot menu, click on Troubleshoot.
Then Advanced options
Click Startup Settings
Click Restart button in Startup Settings.
Press F4, F5 or F6 to enter Safe Mode.
While holding down the Shift key, click Restart in Start menu (Click Start button, select Power and click Restart).
Now you are in the Windows 8 boot menu, please click TroubleShot -> Advanced options ->Windows Startup Settings.
Click Restart button in Startup Settings.
Enter Safe Mode by pressing F4, F5 or F6 key.
→Terminate Processes Related to Karmen Ransomware
Right click on the taskbar and then select Start Task Manager/ Task Manager.
Go to Processes tab, find suspicious programs and stop them by click End Task (Win 8&10) / End Process button.
→Run Anti-Malware Tool to Remove Karmen Ransomware
Use SpyHunter to Scan You Computer
SpyHunter is a useful anti-malware program which has ability to detect and remove all detected traces of Karmen Ransomware and other threats. With updated virus database, it can scan the system for all types of computer threats including Worms, Trojans, Rootkits, Spyware and PUP, which may degrade computer performance. Now try to run SpyHunter to remove Karmen Ransomware!
Download SpyHunter by clicking on the button below.
Open the downloaded file (SpyHunter-Installer.exe) to start the Installation.
Select your language and click OK button.
Click Continue button when Enigma Software Installer pops up.
When the setup is completed, click Exit button.
After installation is completed, run the SpyHunter, go to “Start a New System Scan” tab, and click “Scan Computer Now!”
After the scan is finished, screen shows all detected items in the list (click + to read more details about the infection).
Now, press “Fix Threats” button to remove Cerber 4.0 and other detected threat.
Restart the computer to take effect.
Step 2: How to Recover the Encrypted Files
Option 1: Use Windows Previous Versions feature
Go to File Explorer (My Computer icon), click one folder filled with your encrypted files.
Right click on a folder or a file and select Properties.
Press Previous Versions tab, and then select one of Restore points when files don’t be locked and click Restore button in the pop-up window.
Click Apply and OK button to apply the changes.
Option 2: Use System Restore
- Open Start menu -> Type system restore into the search box -> press Enter key.
- In the Restore system files and settings page, you can choose Recommended restore or Choose a different restore point, and then click Next button.
- Choose a restore point when Karmen Ransomware doesn’t enter your computer and then click Next button.
- Click Finish button to start System Restore.
- Click Yes button in the pop-up window and wait for completion of System Restore.
Option 3: Shadow Volume Copies
More information at http://www.shadowexplorer.com/downloads.html
※How to Back up Your Files
It is recommended to back up your files regularly in case of data loss. That’s the most used methods to restore files and system settings.
- Store files in some storage drives including USB Flash Drives, memory card, CD, DVD and so on.
- Upload files to SkyDrive or OneDrive.
- Use System Restore Feature, as shown.
(The guide below use Windows 8 as an example)
Move to the bottom left corner and wait for appearance of
Right click on and select Search.
Select Settings and type “restore” in the search box.
Click “Create a restore point” in the search results.
In System Protection tab, click Create… button, which means creating a restore point right now for the drives that have system protection turned on.
In order to identify the restore point, you need to type a description of the restore point, and then click Create button.
The system is creating a restore point, please wait for several seconds.
And then the window tells you “the restore point was created successfully”.
The result can be seen in System Restore tab ( click System Protection > System Restore). Date and Time, Description and Type will display in the list.
Warm Reminder: Unfortunately, there are no effective way to completely decrypt your files nowadays. The most used and useful method is to recover your files from back-ups. Hence, it is important to back up your files regularly. To prevent your computer from Karmen Ransomware, computer users are not recommended to click spam emails, malwaretisements and untrusted links, especially without antivirus program. If your computer gets infected Karmen Ransomware unluckily, you’d better remove the Ransomware as soon as possible.