How to Remove Counterflix Easily

My browser is filled with tons of ads provided by Counterflix, which pop up randomly as long as I open the browser. What’s wrong with my computer? My brother tells me that there may be adware on the computer. I am advised to uninstall unwanted programs but I can’t identify the adware clearly. Could you help me to solve the problem? Thanks in advanced.

Do you notice these pop-up windows? We can get information from the words in these ads. As the image below that you send me, I make sure the “killer” is Counterflix.

 counterflix-ads

 

Do you know about Counterflix?

 

Counterflix is classified as an ad-supported application, which may cover many browsers with thousands of ads. The program claims that it is helpful for accessing users’ favorite without restrictions. The program can be used when you are using some services including Spotify, Netflix, iPlayer, itv and so on. However, users must tolerate numerous ads while they are enjoying the DNS service by the program. So it isn’t advised to use the tool. Users should choose more reliable and safe tool to browse their favorite websites. The developers of adware get more profit than users from the service. If you insist on using the application, you’d better be careful not to click these ads and avoiding being redirected to strange websites.
counterflix-homepage

 

Once the program enters your computer, it adds itself to the Windows Schedule Task. That’s why you take one or more minutes to start up your computer. Meanwhile, you browsers infected with the adware will consume more CPU resources than usual. When the adware is installed in your browser, you may see the browser’ CPU utilization will jump to 30% or higher. Over time, the computer performance will become poorer and poorer. The adware can also keep track of users’ browsing activity and collect personal information such as account, password, IP address and bookmarks. Hence, you should remove it as soon as possible if you detect it in your computer.

counterflix-removebutton

 

What Kinds of Advertisements?

 

In-Text Ads: Advertisements are displayed when you touch a word or a sentence in webpage.

Banners: Ads usually have regular shape like rectangle and square.

Offers: Ads contains sales and discounts information.

Coupons: like offers, coupons also aim to promote consumer to buy their product.

Video: As the name indicates, ads are displayed in the form of videos, or a video contains ads.

How Did Counterflix Get into Targeted Computer?

 

Like most Potentially Unwanted Programs, the adware also gets into the targeted computer in a bundle with some freeware or shareware such as YTDownloader. YouTube Accelerator and Java Update etc. For example, you download a program and go to the installation process. As the image below shows, the window will show additional programs (the adware included), which usually are checked automatically. To prevent your computer from getting infected with the adware, you can unselect these programs and then click Next button.

express-vs-custom-install

There are exceptions, which some program setup won’t show you additional applications in the list. As the image below shows, information about the program are hidden in Terms of Use and Privacy Policy, which many computers users usually skip. Hence, you are recommended to read the terms before clicking Install button. To remove the adware, please continue to read the post.


Counterflix Removal Instructions

Removal Instructions are made up of two methods — Manual and Automatic removal guide. In manual removal guide, you should terminate processes and startup items related to the adware firstly. Second, you should check up Add/Remove Programs and your browsers extensions and remove it if you find them. Finally, you’d better clean relevant registry entries. These steps are complicated, so novice computer users are not recommended to use manual removal guide. To avoid unnecessary mistakes, you’d better use automatic removal tools in the post.

 


Method One: How to Remove Counterflix Manually

Step 1: Terminate Processes Related to Counterflix

Right click on the Taskbar, select Task Manager or Start Task Manager.

win8-starttaskmanager2

Click Process tab, select the the target process and click End Process or End Task button.

process

(In Windows 8/10, click More details to expand the list.)

 

Click here and get more methods to open the Task Manger

Step 2: Disable Startup Item Related to Counterflix

  • Open Start menu, type “msconfig” in search box and then open msconfig.exe.

msconfig

  • The System Configuration Utility window will pops up, you should press Startup tab.

startup

  • In Startup tab, check unwanted task and click Disable all button.
  • Restart your computer.

 

Step 3: Uninstall Counterflix with Add/Remove Programs

Windows XP

  • Click Start button and select Control Panel.

organge-start control xp

  • In Category view, and click Add/Remove Programs.

orange-control panel xp

  • Select the program and click Remove button.

winxp-uninstallprogram

  • Follow the wizard to uninstall it.

 

Windows 7

  • Click Start button, select Control Panel.

orange-start-control

  • Choose Category from the View drop-down menu in upper-right corner), and click Uninstall a program.

orange-win7 control panel

  • Select the program and click Uninstall button.

uninstall-program-win7

  • Follow the wizard to uninstall it.

 

Windows 8

  • Move the mouse to left-lower corner, and don’t move on until image-win8-startbutton appears.
  • Right Click on the purple menu and select Programs and Features.

orange-win8-programs and Features

  • Choose Category from the View drop-down menu in upper-right corner), and click Uninstall a program.

win8-uninstall a program

  • Select the program and click Uninstall button.

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  • Follow the wizard to uninstall it.

 

Windows 10

  • Click the Start button on the task bar, select Settings.

orange-win10 settings-2

  • Go to System, and then select Apps & features in the list.

orange-win10 system-app

  • Find the program from the list, click Uninstall button.

win10-unisntall-program

  • Follow the uninstall wizard to uninstall it.

Tip: Sometimes you can’t find the program in Add/Remove Program because it hides itself in front of your computer. Or maybe, it just does harm to your computer as a browser extension. If it’s the latter, please read Step 3 and remove relevant extensions. In fact, a removal tool is a better choice, which is able to detect and remove computer threats completely.

counterflix-removebutton

 

Step 3: Remove Counterflix from Your Browser

It is required to remove relevant extensions from your browser. If it still acts on your browser, you’d better reset your browser to the factory defaults. Please read the post.

Internet Explorer Guide

  • Open Internet Explorer, Click Tools (gear icon) and select Manage Add-ons.

orange-ie-manageon

  • Go to Toolbars and Extensions, select the program and click Disable button.

ie-disableextension-win7

(See more add-ons by clicking All on-ons)

 

>>>Reset Internet Explorer (optional)

  • Open Internet Explorer, click Tools button and select Internet Options.

tools-internet-options-ie

  • Go to Advanced tab, click Reset…

reset-ie-advanced-win7

  • A window pop up, check the box of Delete personal settings and click Reset.

reset-ie-deletepersonal

  • Click the Close button to finish resettings.

reset-ie-close

  • Restart IE.

 

Mozilla Firefox Guide

  • Open Mozilla Firefox, click ≡ button and select Add-ons.

firefox-add-on

  • Press Extensions tab, select extensions related to the program and remove it by clicking Disable or Remove button.

firefox-disableextension

  • Navigate to Plugins tab, select plugins related to the adware and click Never Activate.

firefox-plugin

 

>>>Reset Mozilla Firefox (optional)

  • Open Mozilla Firefox, click Menu button and press ? (Help Menu) button.

firefox-help2-win7

  • Select Troubleshooting Information.

firefox-troubleshooting-information-win7

  • Click Refresh Firefox.

ff-refresh-firefox

  • Click Finish button to complete the process.

fire-finish

  • Restart Firefox.

 

Google Chrome Guide

 

  • Run Google Chrome, click button and go to Extensions.

chrome-tools-extension-2

  • Select the extension in Extensions tab, and then click trash icon or uncheck Enabled check box.

chrome-extension-1

 

>>>Reset Google Chrome (optional)

  • Open Google Chrome, click Menu button and select Settings.

chrome-settings-2-win7

  • Click Show advanced settings… at the bottom of the page.

chrome-show-advanced-settings

  • Click Reset settings, and then click Reset button.

chrome-reset-settings

  • Restart Google Chrome.

 

Opera Guide

  • Open Opera, click Menu button (Opera icon) on the top left corner.
  • Select Extensions and click Manage extensions.

opera-manage-extensions

  • Select the extension, and then click “X” button or click Disable button.

opera-all-extension

 

>>>Reset Opera(optional)

 

  • Open Start menu and select Command Prompt.

win7-command-prompt

  • Type “del %AppData%\Opera\operaprefs.ini” in cmd.exe (as shown).

reset0operaprefs

  • Wait for the process to finish, and then restart Opera.

 

Safari Guide

  • Open Safari, click Tools button (gear icon) and select Preferences…

safari-preferences-win7

  • Go to Extensions tab, select the extension in the list and click Uninstall button or uncheck Enable check box.

safari-extension-win7

 

>>>Reset Safari

  • Open Safari, Click Tools button or Safari, select Reset Safari.

reset-safari-resetsafari-win7

  • Select items you want to clean and click Reset button.

safari-reset-win7

  • Restart Safari.

 

Step 4: Delete Counterflix Remaining Registry Entries

Open the Start menu, click Run.

win8-run

Type “regedit” in the box, press Enter key.

8regedit

Back up your registry files. (More information is at the end of the post).

Click Edit, and then select Find…

editfind

Type “Counterflix” in the Run dialogue box, and then hit Enter key.

regedit-type-threat-name

Delete associated files if you find them.

regedit-allresult-remove

Or go to the listed paths and remove registry entries (only for reference):

HKLM\SOFTWARE\ShopperPro
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShopperPro
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper
Objects\{A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C}
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\ShopperPro.exe
HKLM\SOFTWARE\Microsoft\ESENT\Process\ShopperPro
HKLM\SOFTWARE\Classes\ShopperPro.ShopperProBHO.1
HKLM\SOFTWARE\Classes\ShopperPro.ShopperProBHO
HKLM\SOFTWARE\Classes\AppID\ShopperPro.DLL

Repeat steps above until the box below appears.

 

Tip: Are you not sure that you have delete all registry entries? Are you afraid to do wrong operation? Are you tired of doing complicated steps? If your answer is yes, you are recommended to use a removal tool like SpyHunter to remove computer threats like the adware effectively & quickly.

 

Method Two: How to Remove Counterflix Automatically

Option 1: Remove Counterflix with SpyHunter

 

SpyHunter is a professional detection & removal tool with high DNS protection. It aims at assisting computer users in preventing their computer from Adware, PUP, Trojan, rootkits and so on. Any detected computer threats can be removed by SpyHunter. Therefore, what you need is to download the removal tool and remove malicious items as soon as possible.

  • Download SpyHunter on your PC.

spyhunter-downloadbutton

  • Open the downloaded file (SpyHunter) to begin the installation, and then click Run to continue when a window pops up as below.

2

  • After selecting your language, click OK button.

ok-spyhunter1

  • Click CONTINUE button.

continue1

  • Click Install button after choosing I accept the EULA and Privacy Policy.

install3

  • Click Exit button after the installation is completed.

step-6-exit

  • After the installation is completed, SpyHunter will run and scan your computer automatically. If not, you need to lauch SpyHunter and click Scan Computer Now! by yourself.

scan

  • The system scan is in process.

scanning

  • After the scan is completed, the screen will show you all malicious items that SpyHunter has detected. To remove detected items completely, click “Fix Threats” button.

shopperpro-syphunter-result

  • Restart your computer to apply all changes after removal is completed.

 

Option 2: Remove Counterflix with PCKeeper Antivirus.

  • Download PCKeeper Antivirus by clicking the button below.

pckeeper-antivirus-downloadbutton

  • Open downloaded file and Install PCKeeper Antivirus by clicking Start Install button.

pckeeper-start-install

  • After installation is finished, you need to wait for completion of Gathering Data.

pckeeper-gathering-data

  • After Gathering Data is completed, click Full Scan or Custom Scan button.

pckeeper-full-scan-or-custom-scan

  • Full Scan is recommended if you want to check the whole system for viruses.
  • Custom Scan is recommended if you want to quickly check specific files or folders.
  • When the scan is done, you should check the box beside File Name and then Add to Quarantine or click Delete button.

pckeeper-result

  • Can’t find Counterflix in scan result? Or encounter more computer problems? Don’t worry, PCKeeper Antivirus provides you with one-to-one assistance from computer specialists. With computer experts’ help, any computer problems can be resloved. Now, please click Show Support Bar at the right side and open your online chat!

pckeeper-chat

 

Option 3: Remove Counterflix with Plumbytes Anti-Malware

  • Download Plumbytes Anti-Malware from the button below.

plumbytes-anti-malware-downloadbutton

  • Install Plumbytes Anti-Malware by clicking INSTALL.

install-1

  • After installation is done, run Plumbytes Anti-Malware by double-clicking on (or Plumbytes Anti-Malware will run automatically).
  • Go to OVERVIEW, and then click Run a scan.

run-a-scan

  • After scan is completed, all detected items will show in the list. You should check the box beside Counterflix or Select All and then click REMOVE SELECTED.

antimalware-result-1

  • Restart the computer to take effect.

※How to Back up and Restore the Windows Registry

Back up:

  • Open Registry Editor: press Windows + R, type regedit in Run dialogue and then hit Enter key.
  • In the Registry Editor, click File and then Export…
  • Export Registry File window pops up, choose the path and type a name of backup file, and then click Save button.

Restore:

  • Open Registry Editor, click File and then Import…
  • Import Registry File window appears, find your backup file and then click Yes button.

Conclusion

Counterflix is categorized as an annoying adware application. When you run the browser, a number of ads will appear in your eyes. It always send out spam emails, fake security alert and update warnings. Computer users who are not unfamiliar with the computer believe information easily. Different from other adware, it has its own official website, which give it a convenient way to spread malicious applications and programs. The longer the adware stays, the greater it their power to harm the system. To sum up, you’d better clean Counterflix out of the system before it makes further damage.

counterflix-removebutton

Attention:

The following video offers a complete guide for Counterflix browser hijacker removal. You’d better watch it in full-screen mode!

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